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        How often should my piano be serviced?


Your piano is an investment in your future. It can bring you and your family a lifetime of music, adding immeasurable joy and beauty to your home. Since it is also such a large investment, it should be maintained with the utmost care. Regular servicing by a qualified technician will preserve your instrument and help you avoid costly repairs in the future.

Because your piano contains materials such as wood and felt, it is subject to change with climatic conditions. Extreme swings from hot to cold or dry to wet cause its materials to swell and contract, affecting tone, pitch, and action response or touch. You can reduce the severity of these effects by placing your piano near a wall away from windows or doors that are opened frequently. Avoid heating and air conditioning vents, fireplaces and areas which receive direct sunlight. Your piano will perform best under consistent conditions neither too wet nor dry, optimally at a temperature of 68 degrees F and 42 percent relative humidity.

While pianos generally fall into vertical and grand model categories, each manufacturer selects its own materials and utilizes its own unique scale and furniture designs. Every piano requires a different level of maintenance, depending upon the quality of materials used and the design and level of craftsmanship.

REGULATION:

As a conscientious piano owner, you probably have your piano tuned regularly by a qualified technician. You may, however, notice a deterioration of its performance despite regular tuning. It's important to note that tuning is only the adjustment of the system of strings and pins that determines the pitch of each string. Your piano also requires a periodic servicing called regulation, which attends to the mechanical parts which cause strings to sound when keys are played and affect the sound through use of the pedals.


What is regulation and how does it affect my piano's performance?

Regulation is the adjustment of the mechanical aspects of the pianos to compensate for the effects of wear, the compacting and settling of cloth, felt, and buckskin, as well as dimensional changes in wood and wool parts due to changes in humidity.

The three systems involved in regulation are the action trapwork and damper system. The action is the mechanical part of the piano that transfers the motion of the fingers on the keys to the hammers that strike the strings. It is comprised of over 9,000 parts which require adjustment to critical tolerances to be able to respond to a pianist's every command. The trapwork is the assemblage of levers, dowels and springs that connects the pedals to the action affecting sustain and dynamics. The damper system is the mechanical part of the piano that stops the vibration of the string when you release the key and is controlled by the key and pedal systems.

 

If I have my piano tuned regularly, why do I need to have it regulated?

While tuning corrects the pitch of your piano, it is only one component of a complete maintenance program. Regulation attends to the touch and uniform responsiveness of your action, all vital to making each performance pleasurable. In addition, regulation ensures that your instrument is capable of producing a wide dynamic range -- a critical factor, particularly in pianissimo passages.

Music is one of the most complex vehicles for expression. Its beauty is reliant upon personal dynamics and tempi. These changes require extremely fine adjustments to respond to the pianist's nuances and subtle shadings. A smooth, even response throughout the entire range of the keyboard and an extremely quick action capable of playing rapid passages and repeated notes evenly is essential. Outstanding response is essential for a pianist to create an outstanding performance.

 

Do all pianos need to be regulated?

All upright and grand pianos need periodic regulation to perform their best. Frequency of regulation is dependent upon amount of use, exposure to climatic changes, and the instrument's quality, age and condition. New pianos may require regulation in their first year because settling and compacting of parts sometimes necessitates adjustment.

 

How often is regulation needed?

Only you and your technician together should decide how frequently your piano needs regulation. Several factors can contribute to this. The intensity and number of hours your instrument is played, and climatic conditions are all determinants. A piano kept in relatively consistent conditions which are neither too wet nor dry, optimally at a temperature of 68 degrees Fahrenheit and 42 percent relative humidity, will require less adjustment.

The quality of the instrument itself also can affect frequency of regulation. Some manufacturers decrease costs by not going over the regulation and voicing processes in the factory as much as needed. Reputable retailers sometimes do the necessary regulation themselves prior to selling the pianos, but others do not.

Also, performance instruments may require some regulation before each use, due to the higher demands placed on them.


What are the signs that my piano needs regulation?

If you instrument displays a lack of sensitivity or a decreased dynamic ranges, it's a candidate for regulation. If you notice that the keys are not level (some higher or lower than the rest), the touch is uneven or that the keys are sticking, the need for regulation is indicated. However, a sluggish action or deep grooves in the hammers indicate the need for reconditioning or repair. Ask your technicians to show you what needs adjustment on your piano.

No amount of practice can compensate for a poorly maintained action. Poor legato touch, chord playing where all notes of the chord don't speak clearly, a gradual loss of subtlety in phrasing and an inability to execute quick passages or note repetitions evenly may be the fault of the piano -- not the player.
 

Why is reconditioning or rebuilding of the mechanical systems sometimes necessary prior to regulation?

Prior to regulation, your technician will assess the condition of your instrument. If it has badly worn parts or if there has been corrosion or moth damage, the piano may not be able to be properly regulated without some repair or replacement of parts.

Reconditioning is the process of putting your piano back in good condition by cleaning, repairing, and adjusting your instrument for maximum performance with replacement parts only where specifically indicated. If you piano has deteriorated beyond simple reconditioning, it may need to be rebuilt.

Rebuilding involves complete disassembly, inspection and repair as necessary with replacement of all worn or deteriorated parts. The piano is then reassembled, tested and adjusted to the same or similar tolerance and performance as when it was new.

Your piano is a major investment which deserves to be protected through regular servicing by a qualified technician. Properly maintained, your piano will sound its best and give you and your family a lifetime of enjoyment.

What is the piano's action and why does it need maintenance?

When you look inside your piano, you'll find a cast iron plate or "harp" strung with steel and copper-wound strings over a large expanse of wood which is the soundboard. If you look closer, you'll discover an intricate system of levers, springs, and hammers connected to the keyboard.

The complex system which causes a hammer to strike a string when you press a key is called the piano's action. It is a marvel of engineering composed largely of wood and wool felt. This mechanism needs to be responsive to every nuance of the pianist's touch -- from loud, thunderous chords to soft, delicate passages.

When a piano leaves the factory, each of its parts is adjusted to a tolerance of a few thousandths of an inch. This process is called action regulation. Because the wood and felt parts of the action may change dimension due to humidity and wear, the action must be serviced occasionally to maintain its responsive qualities.

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Any warranty work to be done on any piano that we sell or have sold, is to only be done by an employee of The Piano Master LLC. If any work is performed by any other persons, than the warranty is void. We love our pianos and want them to perform at the highest possible level for you and your family.  All sales are final.